Charlie is nuts....but in a good way!
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Posted by SharonSilverman on 08/11/2010
I just had my whole bathroom redone by Eastern Refinishing and I can't believe my eyes. It came out just like "Charlie" said it would. The guys were on time (actually early) and were very professional and charlie was the most honest and funny guy you could ask for. He told me what it would cost and what the results would be. I couldn't believe my eyes. Thanks again to Bob, Tom and of course Charlie for making this project easy and enjoyable. These guys are real pros.
Sharon S.
I was amazed!
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Posted by bill08701 on 05/02/2010
I purchased a very old condo (two years ago) and have been steadily restoring it. The one area I did not have the funds for was the walk- in shower which had ugly brown tile from the 60's. The price of replacing was prohibitive so I thought I would just have to live with it. I ran across an ad for Eastern Refinishing and gave them a call.
Spoke to Kelly (very nice) and Charlie (a real character) and had an appointment within three days.
Got a call from Dave Birmingham the night before the appointment to confirm. Dave arrived early, was pleasant, and completed the job in about three hours. He asked me to take a look and I was absolutely amazed. My dingy dated shower looked like new! I took my first shower in it today and for the first time didn't feel dirty leaving it. Unlike most contractors Dave actually cleaned up and throughly explained the maintenance procedures.
Highly recommend this company.
Bill from New Jersey
HAPPY IN PEABODY MA.
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Posted by vp26johnny on 04/14/2010
I HAD THE UNFORTUNATE LUCK TO PURCHASE THE HOUSE OF MY DREAMS
WITH A PINK BATHTUB,SINK, AND TILED WALLS. I FOUND EASTERN REFINISHING
ON LINE AND REVIEWED THERE COMPANY. I WAS SATISFIED THAT THEY COULD GET THE JOB DONE, IF EVERYTHING CHARLIE TOLD ME WAS CORRECT. YESTERDAY 04/13/10 THERE TECHNICIAN MANNY CAME TO MY HOME
ON TIME AND FROM START TO FINISH WAS A GREAT GUY TO HAVE DO WORK FOR YOU . THE TUB AND SINK LOOK GREAT NOW PURE WHITE TO GO WITH THE NEW ITALIAN TILE GRAY WALLS AND FLOOR. IF THIS PRODUCT STANDS UP AS
ADVERTISED, I SAVED A SMALL FORTUNE IN TEAR OUT AND REPLACEMENT COSTS.
THANKS MANNY AND CHARLIE.
Excellent Work
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Posted by jmdar6 on 12/18/2009
We recently had our fiberglas tub-shower unit in the Northshore Boston, MA area refinished by Eastern Refinishing.
Manny, our technician, did a great job: prompt, pleasant,and professional. The taping, finishing, and clean up were
terrific. We are very pleased.
30 yr old one piece fiberglass tub
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Posted by Dans-Tub on 10/06/2009
Discolored and stained, no matter how hard you scrub it still looks crusty. You have 3 choices ....leave it as is or
Destroy your bathroom and rip out the old and replace it with a new one, and then rebuild your bathroom again or...
Call Eastern Refinishing. The entire process took about 5 hrs.
Ellis came in ( was very professional and courteous ) and did his thing.
Explained the warranty and taking proper care of the tub.
Made sure that the customer was 100% satified. When he left the tub was absolutely beautiful ! No mess.
My bathroom that I just repainted and replaced all the fixtures now looks perfect because I have a brand new tub.
Great Customer Service
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Posted by Chantelle.M on 10/09/2010
I want to commend the fabulous customer service I received from Charlie at Eastern Refinishing. Not only were the details of the tub, sink and tile explained to me fully, it was worth the phone call just for the entertainment. Charlie was very funny, thoughtful, meticulous, polite and honest about every step of the process. A rare and refeshing experience with contractors. It was such a better way to go than ripping our bathroom completely apart. The technician that did the work was Levi, and has worked with Charlie for many years. A very nice man as well. If there was a customer service award bathroom refinishing, I would vote for Eastern Refinishing. My new bathroom is gorgeous- great selection for colours as well.
Chantelle
Very Nice
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Posted by Sharon-Appleby on 10/06/2010
My experience with Eastern Refinishing was a very pleasant one. From the first phone call to inquire about fixing my bathroom up, to the end result, was easy and efficient. The refinishing team of Bob & Dave were polite and professional. The new finish is beyond my expectations, and it saved us a ton of money. "Why replace it, when we can make it look like new". That is what I was told by Danielle, and it is true. She was very helpful. I love it, and so does my husband. I highly recommend them.
Sharon Appleby
Shiny, Bright, and New!
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Posted by Harriet-Spot on 09/27/2010
Eastern Refinishing transformed our old ugly bathtub, sink and bathroom tiles into a shiny, bright and fresh new room in our art school. I could hardly believe it was the same place. Charlie was so helpful on the phone, and knew exactly how much it was going to cost. It was way cheaper than the bathroom renovation we were considering, and will give us at least 10 more years! Tom and Bill did the work, and were efficient, tidy and very professional- I could tell they had refinished a lot of bathtubs! I would recommend them to anyone. The best part was, once I made the decision, it was done within a week, and only took one day.
Lory MacDonald
Just got off the phone with Charlie!
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Posted by Rasham1 on 10/02/2009
I just got off the phone with Charlie! He answered every question I had and I definitly will use him for what I need. He was excellent, prompt and very nice to talk to. I will not pick up the phone to call any one else. I was fascinated with his attitude on his work and I am SOLD to Eastern Refinishing Co! Rasha
Very Nice experience
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Posted by GenevieveStroud on 09/21/2009
I just had my bathtub and all my wall tile refinished and it looks beautiful. Bob Dorr was the rep and he should be highly recommended for his efforts. It took him most of the day but when he was finished it looked like a whole new bathroom. I should have done this years ago. Bob was right on time and actually cleaned up before he left. Highly recommended.
Genevieve B.
Satisfied customer
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Posted by glennpuzo1 on 08/18/2009
we recently had our tub refinished by eastern. the results were highly satisfactory.
the two men showed up on time, explained the procedure, and did an outstanding job. the lead tech (willie) was polite and highly professional.
if you need refinishing work you won't go wrong with eastern.
5 Star service
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Posted by billbleakley on 05/21/2009
Excellent work, Prompt service, and courteous people. Charlie is funny and fair. Had Rudy do the work and I am quite pleased. Would recommend them whole-heartedly.
AWESOME!!!
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Posted by cms122658 on 05/16/2009
Last year, I had my very ugly harvest gold bathtub refinished by Eastern Refinishing Company. It is now white, and it looks like a brand new bathtub!!! It makes a world of difference!!! I can't believe it's the same 30+ year old tub!!! I am now having them come back to refinish the towel racks, soap holder, toothbrush holder, and toilet paper holder. I can't wait! My cousin had recommended Easterm Refinishing Company to me, and I am so happy she did. I would definitely recommend them to anyone who is considering refinishing work. The service, price, and quality of their work is excellent.
works on rentals too
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Posted by tgrtwn68 on 05/15/2009
I called Eastern Refinishing and talked to "Charlie" about possibly refinishing some bathtubs in some rental units I own here in south fla. (four) Two were vacant and two were occupied. We worked out a fair price and set up schedule to get the work done. My tenants were only inconvienenced 24hrs after the job was done and all four tubs only took two days to refinish. Eastern saved me alot of money from not having to tear out those worn old tubs and made my tenants happy too.
Instant Face Lift!
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Posted by JDavis251 on 05/15/2009
My name is Jane and myself and my husband own a beautiful home in central New Jersey. I contacted Eastern Refinishing because we were long overdue for an update on the two bathrooms in our home. A few years ago we had some remodeling done to our kitchen, but the bathrooms, we just never got around to focusing on, especially due to our cost concerns. Our home was built in the seventies and had that once popular color of gold in our main bath and an awful pink in the master. At the time we purchased the home neutral colors were our last concern. We wanted the most popular selling color and those colors happened to be that at the time. As time went on, the color of our bathrooms became less and less appealing to me especially. They were limiting on what type of decor I could introduce into the rooms. To make a long story short, we were dreading the notion of having to spend a lot of money for the update but wanted an end product that was exactly what we had hoped for when seeing all of those new updated baths in the home improvement magazines. I called Eastern Refinishing and spoke with Charlie. He reasurred us that the job would be done professionally and with care. He was confident that our expectations would be exceeded. And that it was! The technician that came to our home was Greg. He was professional and did a fabulous job in making certain that we were 100 percent satisfied with our color choices prior to him even starting the job. Upon completion when I walked into both bathrooms, I was so taken by surprise. Our two bathrooms have been updated by about 30 years and the amount of money that we saved with this company is unbelievable. The most important thing that I want to mention about this company is that after speaking with Charlie and Greg, I had a true sense that their main priority was in making me and my husband feel satisfied with the job as well as the service provided from start to finish. I plan on referring all of my friends and family to them because what better thing to do than to refer someone to a great company that provides a great service, and that costs half the money in comparison to a brand new bath that would look exactly the same. I no longer stress about the idea of home updates and can now focus my time and money on the wedding reception in our home this summer for our son! Awesome work Eastern Refinishing!
outstanding
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Posted by benberkowitz on 05/15/2009
We had our 2 tubs and tile wall dones. One in cream, and the other in white. Both look so much better. They saved us a lot of money and time. I would highly recommend this company. Thanks
Excellent Work!
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Posted by NeliaG on 05/11/2009
Hi Charlie. I wanted to let you know that we are so HAPPY with the work Rudy did on our tub. I expected it to look better but it looks like we got a whole new tub!! Amazing! I wish we would have found your company a year ago when we bought our home.
We plan to have Rudy refinish our other tub & the sinks in all our bathrooms now that we know how good his work is. Also I will definitely recommend him & Eastern Refinishing to everyone I know. The professional results & Rudy's great customer service made this home improvement a positive experience for us.
Thank you!!
GREAT JOB! Looking to use again
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Posted by bhoffman49 on 04/29/2009
I'm reviewing b/c they refinished my tub three years ago..
The tub still looks like new.. and reasonably priced as well..
Looking to have another done..
HIGHLY RECOMMENDED..
Great Experience!
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Posted by kbraiders on 03/24/2009
I just wanted to share my recent experience with Eastern Refinishing...
Starting with the entertaining call with Charlie (He's certainly a character,
but in a good way!), I knew I found the right company. I actually received
a quote for $25 less with another company, but felt I'd stick with the company
that had such good customer reviews. Charlie set me up with an appt with
Rudy Gonzales, who called to confirm the appt and arrived early the day
of the appt (Unheard of these days! A pleasant surprise). Rudy explained
the process to me and then proceeded with the work. The results were amazing.
My wife and I feel like we have a brand new kitchen sink and made the right
decision to refinish it rather than replace it. We put on a new faucet and the
set up looks BRAND spanking new! I'm gonna recommend Eastern and Rudy
to all my friends and associates...
Home Run
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Posted by mickeyd1 on 03/05/2009
I dealt with Charlie over the phone and he is a character, but sent Manny to my house when he said he wouuld. The finished product looked brand new. Had a minor problem and Charlie was quick to send Manny back to fix. Problem was my fault , but Charlie wanted to make sure I was happy.
I would recommend this process and this company to family and friends.
Home Run
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Posted by dancer83 on 03/05/2009
The crew who came to our house was respectful, hard-working and produced an exception work product. We were so happy with the result of having the bathtub and tile reglazed that we asked the crew to do the entire wall tile around the bathroom as well as the backsplash in the kitchen. Beautifully upgraded both rooms at a small cost and we couldn't be happier. Our next request will be for the team to re-do our cabinets - we'll save a fortune in remodel costs.
A Remarkable Re-Do
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Posted by eileenandjim on 02/24/2009
Lucas and Andrea arrived on time and were so professional as they prepared and completed the refinishing of our tub, tile walls, and tile floor. Everything looks spanking new and gleaming--in only two days. We are so glad we did not do Re-Bath or Bath Fitters; they were so much more expensive and didn't achieve the goal of transforming the entire bathroom.
Lucas and Andrea were not only professional, they were downright pleasant and enjoyable. You have a wonderful team and a wonderful product.
Eileen and James Biser
nice job
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Posted by judiep38 on 01/28/2009
i called eastern refinishing after checking out their web site and talking to a few other refinishing companies. i went with eastern because of the work they did on those cruise ships and the time they were able spend answering my questions over the phone.when john came to my home there were NO surprises and everything went as discussed. a very nice job and professional all the way. i would recommend them to anybody. lisa p
Professional!
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Posted by MarieCavileer on 01/24/2009
We needed to get 3 bathtubs and the surrounding tile refinished from blue to white in 4 days. I spent 30 minutes listening to answering machines and then called Eastern Refinishing. I was transferred to a guy named Charlie who seemed very knowledgable and scheduled the work for thursday. Sure enough, 2 men arrived at 10:00 and went to work. One of them seemed to be deaf and did little talking however their work spoke for them. Within 5-6 hours the bathrooms were completely transformed right down to the caulk being replaced. Needless to say we were quite impressed. The bathtubs looked like new.
I would recommend these people for ANY refinishing that you need done but ask for Charlie when you call. He seems to know the most and was really funny too.
great job
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Posted by p0wjudy03 on 01/08/2009
Calling Eastern Refinishing was the easiest choice i made.. After talking to Charlie on the phone and explaining the problem with my tub, Willy came by 3 days later and my tub is beautiful... Thank you
